How much is the shipping?

All shipments are free for orders over € 50.00, below this amount the cost is € 7.90.

When will I receive my order?

Your order will be entrusted to the courier within 2-5 working days, after the order confirmation. During the period of sales, promotions and holidays, delivery times may vary.

How can I check the status of my order?

When your order will be shipped, you will receive an email from the courier through which you can track your shipment. If you are a registered user, you can check at any time the status of your order in your personal area in the "Your Orders" section.

I entered the wrong delivery address, how can I change it?

You can change your shipping address by contacting our Customer Service (help@treesse.com) and providing us your order number and the correct address. It’s not possible to change your shipping address once we have already entrusted you order to the courier.